Coaching and NLP -

Coaching and NLP 

There are a lot of parallels and similarities between Coaching and Neuro-Linguistic Program in the approach to empowering people.

I draw here those parallels in a succinct way more to highlight than to explain in detail with the expectation to arouse in the mind of the reader curiosity to know more on NLP.

I liberally use here words of John Whitemore from the book ‘Coaching for performance’.

The sentences in italics in blue font are quoted from John Whitmore’s book.

The sentences in black font are parallels from NLP in my words.

1. Coaching focuses on future possibilities and not past mistakes 

NLP also clearly says to focus on the outcome and   not sit content with what happened. NLP is outcome oriented. NLP is more interested in what one’s wants to happen than analyzing more on what happened. NLP is futuristic.

2. The Coachee does acquire the facts, not from the coach but from within himself, stimulated by the coach

One of the beliefs of excellence of NLP is ‘People already have all the resources they need or can create one’.

The role of NLP is to facilitate the subject or client to bring out their best.  NLP strongly believes that people are endowed with ‘positives’ and that if they don’t remember to employ in a context, NLP helps to identify and implement. Thus the role of NLP is more like a catalyst.

So NLP helps the client to figure our solution for her problem than instructing a solution.

3. Coaching is unlocking a person’s potential to maximize their own performance. It is helping them to learn rather than teaching

Though NLP is outcome- oriented it does not dictate or decide the outcome of the client. NLP strongly believes that client consciously or non-consciously knows what is best for him.
NLP acknowledges the ‘map of reality’ of the client.  Map of reality is current understanding of the client.  Then NLP asks appropriate questions to understand the goal of the client.  Thereafter NLP employs suitable and appropriate intervention to help the client reach their goal.

4.  The expressions ‘to get the best out of someone’ and ‘your hidden potential’ imply that more lies within the person waiting to be released.  Unless the manager or coach believes that people possess more capability than they are currently expressing, he will not be able to help them express it. He (Coach) must think of his people in terms of their potential, not their performance

We must see people in terms of their future potential, not their past performance.

The following 3 beliefs of excellence of NLP will vindicate that   NLP considers people as potentially complete and whole.

1.      People already have all the resources they need

2.      People work perfectly

3.      If one can do anyone can do

These 3 beliefs of NLP presuppose that people are endowed with the capability to give their best and in their intention they want to give their best.  

If at all they don’t perform to the expected level, it is their strategy that has disappointed them and not their capability to perform. 

NLP intervenes appropriately to bring out the potential into action and get the result the client wants.

5. Self-belief is the key to the manifestation of potential and performance

The underlying intent of every coaching intervention is to build the coachee’s self-belief

The endeavor of every NLP intervention is to first put the client in a resourceful state, meaning ‘can do’ state of mind.
A resourceful state of mind is a positive state of mind which thinks of possibilities and tends to move towards solution than dwelling on difficulties and simply analyzing on problems and difficulties.

6. For coaching to work at its best the relationship between the coach and the coachee must be one of partnership in the endeavor, of trust, of safety and of minimal pressure.  Coach –Coachee relationship is non-threatening and supportive

Rapport is one of the six pillars of NLP.  To be in rapport within and without is important for effectiveness.  

Before NLP intervention with the client, NLP points to two check points –

1) Are you in a resourceful state of mind?

2) Are you in rapport with your client?

Establishing rapport is a prerequisite for client intervention for rapport marks the quality of interaction. 

Rapport facilitates smooth interaction. 

With rapport the client will feel relaxed and so in a non-threatening situation the client will freely express.

6. Building awareness and responsibility is the essence of good coaching.  The first key element of coaching is AWARENESS.  Increased awareness gives greater clarity of perception

The purpose of NLP is to increase awareness, to be aware of what is going on in you and around you. 

According to NLP the moment you are aware your organism takes care of it and that awareness cures.

Awareness rising is the act of sharpening acuity of our input receptors, often tuning our senses but also engaging our brain

For clean & open sensory channel NLP has sensory acuity exercise to sharpen awareness.
This sharpening of senses exercise gives ‘here & now attention’ that drastically increases attention density.

7 No two human minds are or bodies same.  How can I tell you how to use yours to their best? Only you can discover how with your awareness

NLP says we are unique.  No two humans are exactly same.  According NLP each must find his own road to freedom.

NLP does not believe in fixing clients. NLP does not brand or bracket clients.  Each and every event must be understood in the context of its happening.  Each person must be approached with a fresh eye. 

NLP says ‘We must acknowledge and respect the model of the clients’ world”  

We are not the standard to measure someone.  The client must be understood or evaluated with their frame of reference and parameters   they hold.

Our potential is realized by optimizing our own individuality and uniqueness, never by molding them to another’s opinion of what constitutes best practice.

8. RESPONSIBILITY is the other key concept or goal of coaching. Responsibility is crucial for high performance. When we truly accept, choose, or take responsibility for our thoughts and our actions, our commitment to them rises and so does our performance

It is interesting to note that NLP emphasizes greatly on self-responsibility for change and growth.  

For change to happen, that too lasting change to happen, two important factors are –
 ‘I take responsibility for my outcome and I surrender to the process of change’.

Being responsible is a key factor for NLP intervention. 

Unless the client is ready to own the ‘problem’ or ‘need’ and unless the client chooses what she wants, NLP cannot in any way impose anything to bring the change.

9. (G) GOAL SETTING

Coaching aims to eliminate both the external and internal obstacles to achievement of goal

Goals must be realistic, legal, ethical and environmentally sound.

NLP talks of ‘Well –Formed Outcome’ where the client is allowed space to define goal and design the way to achieve it taking full responsibility for the benefit and consequence of goal achievement.

10.  (R) REALITY  

To approach REALITY potential distortions of both coach and coachee must be bypassed.

The coach should use and as far as possible encourage the coachee to use descriptive terminology rather than evaluative terminology.

According to NLP ‘REALITY’ is a mental construct of the client taken to be true.  It is true for the client in his ‘map of the world’

We must respect an individual’s map as being true for them without colouring  it with our conclusions . 

Being detached (non-judgmental) is important to help the client figure out solution or to achieve goal.

REALITY QUESTIONS

The questions need to demand high resolution of focus to obtain the detail of high quality input.

The reality answers sought should be descriptive , non-judgmental, to ensure honesty and accuracy

The answers must be of sufficient quality and frequency to provide the coach with a feedback loop.

CLEAN QUESTIONS of NLP are questions that open the descriptive channels of answers.

Clean questions allow the client to express in their terms and as they perceive it and not as the client what you want to hear.

Clean questions open the channel for unreserved expression.

Coaches will need to be especially alert, listening, and watching to pick up all the clues that indicate the direction of questioning to be followed.

In NLP UPTIME is where your awareness is outside, aware and not inside.

Uptime is when you are fully tuned to outside, around you, when you are alive and alert to everything happening around you in a non-judgmental way.

The coach does not need to know the whole history of the situation but merely to be certain that the coachee is clear about it

NLP does not work with the content but only with the process.

When a client approaches with a problem, NLP does not sit to hear the full history from beginning to end.  The drama of the event may sometimes distort the whole purpose and process of intervention.

So NLP will ask the subject or client where they are now and where they want to go. 

NLP works more with process and outcome, than the history of the problem.

11.  (O)OPTIONS

The purpose of options stage is not to find the right answer but to create and list as many alternatives courses of action as possible.

One of the beliefs of excellence of NLP is “The person who is most flexible gains control over the situation”

 The person with flexibility finds choices for reaching the goal easily and effectively optimizing the resources on hand.

NLP has tools to tap the creative thinking process of the brain to think in new ways .

12. (W) Way forward

What will you do to convert discussion into decision?

It is the construction of an action plan to meet requirement that has been clearly specified.

NLP’s specialty is programming the brain for specific action in that NLP is an excellent tool available to help coachee achieve goal not by WILL but by an even more powerful mind tool called IMAGINATION. 

Imagination works wonders and creative imagination is very conducive for achieving goals.

Conclusion:

Coaching & NLP have a lot in common in helping people perform at their peak level.

Coaching as a process for performance effectiveness can choose to use NLP tools for efficacy and ease of intervention.

This article is made to throw light on commonalities. 

NLP can well complement and supplement coaching process.

NLP fully acknowledges that people are the greatest resource and whatever is humanly possible is achievable by appropriate ways and means.

With NLP you can become a New Loveable Person.

-------------------------------------------------------------------------------------------------------------------
V Ranganathan is a PCC-ICF , NLP Specialist  www.vrnlp.com